Our Solutions
Improving Patient Outcomes with Managed Care
SCT's Canopy™ Care Management is transforming the way healthcare providers, administrators, and patients collaborate for more informed, efficient care. This comprehensive platform streamlines member identification, risk assessment, outreach, and engagement, leading to significant cost reductions and improved outcomes.
Empowerment through Engagement
Canopy™ empowers healthcare insurers to enhance patient engagement through real-time outcome tracking, personalised care plans, and interactive assessments. It provides interdisciplinary care teams with the tools for effective care coordination, ensuring optimal member care.
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Key Features of Canopy™ Care Management:
- Tailored Care Plans: Create customised care plans and assessments for each member's unique needs.
- Risk Stratification: Use health risk assessments (HRAs) to identify and address high-risk members.
- Data-Driven Insights: Access a consolidated view of member, clinical, and claims data for informed decision-making.
- Streamlined Workflows: Efficiently manage appointments, calls, tasks, and follow-up reminders to enhance care delivery.
- Intuitive User Dashboard: Offers a complete overview of work, making it easier to prioritise and manage tasks.
- Expert-Designed Interface: Take advantage of an easy-to-use platform created by professionals with a wealth of experience in care management.
- Powerful Data Analysis: The adaptable report designer gives administrators quick access to data analysis, enabling well-informed decision-making.
- Holistic Care Approach: Supports the creation of clinical care plans aimed at achieving cost-effective healthcare outcomes.
A Unified Solution
With its smooth integration with Smartchoice's main administrative platform, Canopy offers your healthcare population better management options. By ensuring the automated sharing of crucial data, such as authorisation & referral data, claims, membership data, and providers, this connection reduces duplication of data entry and upholds data integrity.
Secure File Storage
With native file storage enabled by Canopy, users can securely save and retrieve files without requiring external links or pointers. With scalability options to expand server space as needed, files can be directly connected to a member or case record. You may be confident that your security protocols are properly followed, protecting the exclusive data of your business.
With Canopy™ Care Management by Smartchoice Technology, you can embrace the future of care management where lower costs are combined with higher-quality care. Download our pamphlets now to learn more about how Canopy can change the way you manage healthcare.
Customised and Interactive Forms
Thanks to its sophisticated form creation tool, Canopy completely changes the way medical professionals interact with members. This feature makes it possible to efficiently collect and enter data using forms that are designed for industry-specific assessments, yearly health risk assessments (HRAs), or unique evaluations that are essential to the care plan. Canopy makes it easier to calculate assessment scores by allowing users to give values to their responses. These scores can then be used to stratify members based on risk levels or scores. This feature can also be used to create patient surveys, which have adjustable rules that can be used to change the order of questions based on answers. This improves interactivity and increases the accuracy of the data gathered.
Engaging and Collaborating with patients
Canopy enables Case Managers to step up their roles in patient care. Case Managers can improve communication and cooperation with members by assessing and monitoring their unique health requirements more precisely. This proactive strategy attempts to reduce avoidable hospitalisations by developing a better awareness of each member's health state and treatment preferences. Canopy helps case managers better guide members through their healthcare journeys and make educated decisions regarding care options, settings, and transitions.
Canopy's features have the potential to dramatically help health plans, by making it easier to identify members with chronic conditions, monitor their care, and implement wellness, preventative, and end-of-life care programmes. This proactive identification and management of member health, improves the quality of treatment delivered and leads to significant cost savings.
Recognizing the importance of effective time management for case managers, Canopy offers a "Work-At-A-Glance" dashboard that lists all active cases by ascending, next review date and provides a calendar view of scheduled activities. In My Worklists, Canopy delivers an aggregated view of all pending and completed activities for all cases assigned to a user, including scheduled interventions. This comprehensive view enables actionable insights, boosting productivity and empowering case managers to better engage member populations throughout the healthcare continuum.
Understanding the importance of considering the whole person when managing patients, our system is designed to provide member-centric data. This allows users to address multiple health concerns within a single record. Users can swiftly verify member demographics and eligibility information, access claim data, track scheduled appointments, and quickly access all case records for a member. Payers can improve the quality of care and member outcomes by utilizing crucial medical, lab, drug, and utilisation data to proactively engage members while reducing utilisation costs.
Our "Case Books" are designed to resemble a patient chart, facilitating the care planning process. Users can associate one or more cases with a member record. Our casebooks help you collaborate more effectively with your care teams and the patient or their support system to enhance decision-making. Our system also allows you to track and associate all related documents or files with a case record and monitor all related phone calls.
We understand that care planning involves a structured, often multidisciplinary, task-oriented, and individually tailored set of interventions or activities. Canopy allows users to outline the necessary steps or activities in patient care and helps identify the expected treatment and care requirements by tracking Care Plan problems or health concerns, targeted goals, interventions or activities, and any barriers identified for the member. Users also have the option to quickly access, view, or add notes directly from the care plan form.