Canopy Care Management provides a comprehensive care management platform for healthcare payers, helping payers, providers, and patients work together to make timely, informed healthcare decisions. From identifying and stratifying members to proactive outreach and engagement, Canopy streamlines operations while significantly reducing unnecessary costs.
With Canopy, payers and administrators can boost patient engagement, track clinical outcomes in real time, conduct interactive assessments, and create personalised care plans. It also empowers Interdisciplinary Care Teams with the tools they need for seamless care coordination.
Canopy is designed to help you cut expenses while improving patient outcomes through:
Customisable assessments and adaptable workflows
Conduct Health Risk Assessments (HRAs) and surveys to identify high-risk members
A single dashboard integrating clinical, claims, and member data
Manage appointments, calls, tasks, and follow-ups with ease
Designed by care management experts for intuitive use
Advanced analytics to support data-driven decisions
Clinical care plans that deliver cost-effective results
Canopy seamlessly integrates with core administration platforms, ensuring smooth data exchange between systems—including member eligibility, claims, provider details, and referrals. By automating data transfers, Canopy eliminates duplicate entries and keeps information up to date at the source.
Create custom forms for HRAs, condition-specific assessments, or patient surveys. Responses can be scored to stratify members by risk level, helping you tailor interventions effectively. Dynamic question logic allows you to skip sections or prompt follow-up questions based on answers, making data collection smarter and more efficient.
"Care management isn't just about managing care—it's about managing lives. It's about making the right connections and taking the right steps to help people live their healthiest, fullest lives."
— Martha Hostetter
Canopy stores files directly within the system—no external links or complicated pointers required. Files can be attached to member or case records, with storage capacity limited only by your server space (expandable as needed). Strict security protocols ensure compliance with your organisation's access policies.
Fitbit's Charge 3 wristband uses AI to detect sleep apnoea—a common but serious condition linked to high blood pressure, heart disease, and stroke. Early detection helps patients get timely treatment, improving long-term health outcomes.
Case managers need efficiency, so Canopy includes a "Work-At-A-Glance" dashboard, listing active cases by priority and displaying upcoming tasks in a calendar view. The "My Worklists" feature consolidates pending and completed activities, helping teams stay organised and proactive in member engagement.
Case managers can:
Because healthcare isn't one-size-fits-all, Canopy provides a complete member profile, including:
This helps payers engage members proactively, improving outcomes while lowering costs.
Modelled after a patient chart, Case Books let you:
Care planning should be structured yet flexible. Canopy helps you: